Shipping Policy

At Wild Yam Cream Love (a trading name of Olive Blossom Limited), we aim to get your botanical essentials to you as quickly and securely as possible.

1. Shipping Rates & Costs

We offer tiered shipping rates based on your location and the number of jars ordered:

UK Mainland (Fast Shipping)

Up to 2 Jars: £4.99

3+ Jars: £9.99

European Union (EU Zone)

1 Jar: £11.99+

2 Jars: £15.99+

3+ Jars: £18.99+

2. Processing & Tracking

We aim to process your order within 2–3 business days, provided the items are in stock. Please allow slightly longer for orders placed over weekends and public holidays.

Tracking Information: Once dispatched, tracking details will be sent to the email address provided during purchase.

Support: If your order hasn’t arrived within the estimated delivery time, please contact our team at [email protected].

3. 60-Day Delivery Guarantee

If your order has not arrived within 60 days of the original purchase date, you are entitled to a full refund.

Please Note: This guarantee excludes cases where errors were made by the customer (e.g., incorrect shipping details provided) or for missed parcel deliveries.

4. International Orders & Customs

We currently ship to parts of Europe.

Duties and Taxes: Any applicable duties, VAT, or taxes at the destination country are the responsibility of the receiver.

Local Regulations: Please familiarise yourself with the customs and VAT thresholds in your specific country before placing your order for Anna’s or MoonMaid products.