Wild Yam Cream Love's Shipping Policy

HOW MUCH DOES SHIPPING COST?

UK Rates

Shipping is Fast within the UK mainland and charged at:

£4.99 for up to 2 Jars.

£8.99 for 3+ Jars

EU Rates

Shipping for the EU Zone is

£11.99+ for 1 Jar

£15.99+ for 2 Jars

£18.99+ for 3+ Jars

PROCESSING TIME

We aim to process your item in 2-3 business days as long as there's stock. Please allow slightly longer for orders placed over the weekends and public holidays.

Tracking information will be sent to the email used during the purchase.

If your order hasn’t arrived in the estimated delivery times, please contact our support team at [email protected]

If your order hasn't arrived within 60 days of the date of the original purchase, contact our support team for a full refund on your purchase.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

RETURNS AND REFUND GUARANTEE

For items received that are not as we described in our listing and Defective items, we cover the return shipping cost and replace the item ASAP.

All returns must be in their original packaging and condition and also be made within 30 days of the delivery date.

INTERNATIONAL ORDERS

We ship to parts of Europe. Any applicable duties and taxes at the destination country are your (the receiver's) responsibility.  Please familiarise yourself with customs and VAT thresholds in your country before placing the order.